Terms of Service

Agreement

These Terms of Service govern access to and use of EnforceLogix websites, hosted services, browser extensions, software, APIs, documentation, and related materials. By accessing or using the services, you agree to these Terms on behalf of yourself or the entity you represent.

If you are using the services on behalf of an organization, you represent that you have authority to bind that organization. If a customer has a separate signed agreement, order form, data processing addendum, business associate agreement, or other written agreement with EnforceLogix, that signed agreement controls to the extent of any conflict.

Service Description

EnforceLogix provides enterprise access enforcement for SaaS and AI services. The services may include browser extensions, agents, cloud dashboards, APIs, policy configuration, tenant and workspace controls, reporting, telemetry, support, and related security features.

The services are intended for internal business security operations, not consumer use. Customers are responsible for deciding whether the services meet their legal, technical, security, compliance, and operational requirements.

Subscriptions and Authorized Users

• Subject to payment and compliance with the applicable order, EnforceLogix grants customer a limited, non-exclusive, non-transferable, revocable right to permit authorized users to access and use the services for customer internal business operations during the subscription term.
• The number of authorized users, seats, devices, tenants, environments, features, and usage limits are set by the applicable order, quote, online plan, or signed agreement.
• A subscription may not be shared by multiple users except through reassignment permitted by the applicable order or documentation.
• Additional users, devices, usage, or features may require additional fees at EnforceLogix's then-current rates unless otherwise agreed.

Customer Responsibilities

• Provide accurate account, billing, legal, security, and administrator information.
• Maintain control over administrator accounts, identity providers, endpoint management systems, browsers, credentials, and user permissions.
• Deploy software, configure integrations, create policies, and select enforcement settings in a lawful, accurate, and secure manner.
• Provide all notices, consents, approvals, employment disclosures, monitoring notices, and legal bases required for users and devices under applicable law.
• Obtain and maintain all rights, permissions, licenses, and authorizations needed for EnforceLogix to process Customer Data and connect to customer-authorized systems.
• Ensure authorized users comply with these Terms and promptly notify EnforceLogix of unauthorized access, credential compromise, security incidents, or service misuse.
• Maintain customer networks, browsers, devices, SaaS environments, identity systems, internet connectivity, and third-party services that are outside EnforceLogix's control.

Restrictions

• Do not copy, modify, duplicate, mirror, republish, download, transmit, distribute, lease, resell, sublicense, timeshare, outsource, or commercially exploit the services except as expressly permitted.
• Do not reverse engineer, decompile, disassemble, or attempt to derive source code, underlying ideas, or non-public APIs except to the extent restrictions are prohibited by law.
• Do not access the services to build, train, benchmark, or improve a competing product or service without EnforceLogix's prior written consent.
• Do not interfere with, scan, disrupt, overload, bypass, or test the vulnerability of the services or their security, licensing, rate-limit, usage, or access controls without written authorization.
• Do not use the services to violate law, infringe rights, conduct unauthorized surveillance, intercept communications unlawfully, distribute malware, steal credentials, or compromise third-party systems.
• Do not submit unlawful content, regulated sensitive data, payment card data, protected health information, government identifiers, or other high-risk data unless expressly agreed in writing.
• Do not remove proprietary notices, misrepresent the source of services, or use EnforceLogix marks without permission.

Trials, Pilots, and Beta Features

Trials, pilots, previews, proofs of concept, and beta features may be limited, modified, suspended, or discontinued at any time. They are provided for evaluation only unless otherwise agreed in writing and may be excluded from service commitments, support obligations, warranties, indemnities, and credits.

Service Availability and Support

EnforceLogix will use commercially reasonable efforts to provide the services during the applicable subscription term. Unless a signed agreement states otherwise, EnforceLogix does not provide a public uptime SLA, service credits, or guaranteed response times.

Availability commitments do not apply to planned maintenance, emergency maintenance, beta features, trials, customer systems, third-party platforms, force majeure events, internet or network failures, customer misconfiguration, customer security incidents, or components not controlled by EnforceLogix.

Fees, Payment, and Taxes

Fees, billing terms, renewals, taxes, usage limits, payment methods, and subscription periods are described in the applicable order, invoice, online plan, marketplace listing, or signed agreement. Unless otherwise stated in writing, fees are payable in U.S. dollars, non-cancellable, and non-refundable.

Customer is responsible for taxes, duties, bank fees, and similar charges other than taxes based on EnforceLogix's net income. EnforceLogix may suspend or terminate access for nonpayment, fraud risk, security risk, misuse, or material breach. Late amounts may accrue interest at the maximum rate permitted by law or the rate stated in the applicable order.

Customer Data and Privacy

Customer retains ownership of Customer Data. Customer grants EnforceLogix the rights needed to provide, secure, support, maintain, improve, and operate the services, comply with law, and perform under applicable agreements.

Each party will comply with applicable data protection laws. Where EnforceLogix processes personal data on behalf of customer, the Data Processing Addendum applies unless the parties agree otherwise in writing.

AI and Automated Analysis

The services may use automated analysis, rules, classifiers, and private AI-assisted workflows to detect patterns, improve enforcement, summarize events, support administrators, or improve product quality. EnforceLogix will not provide Customer Data to third-party model providers for training their general models unless expressly agreed in writing.

Security

EnforceLogix will maintain reasonable technical and organizational measures designed to protect Customer Data. Customer acknowledges that no online service is free from risk, and that subscribing to the services does not guarantee compliance with any particular cybersecurity law, framework, insurance requirement, or security outcome.

Intellectual Property

EnforceLogix and its licensors retain all right, title, and interest in the services, software, browser extensions, APIs, documentation, technology, dashboards, designs, models, know-how, trademarks, and related intellectual property. No rights are granted except as expressly stated.

Customer may provide feedback, suggestions, ideas, or improvement requests. EnforceLogix may use feedback without restriction or obligation, provided that EnforceLogix does not disclose Customer Confidential Information in doing so.

Customer Name and Logo

Unless customer notifies EnforceLogix in writing, EnforceLogix may identify customer as a customer and use customer's name and logo in customer lists, presentations, and marketing materials. EnforceLogix will stop new public use after receiving a written opt-out request, although existing materials may remain until refreshed.

Confidentiality

Each party will protect the other party's Confidential Information using at least reasonable care and will use it only to perform obligations, exercise rights, comply with law, or enforce agreements. Confidential Information includes non-public business, technical, security, product, pricing, customer, roadmap, and operational information, as well as Customer Data and non-public service details.

Confidentiality obligations do not apply to information that is public without breach, already known without restriction, independently developed without use of Confidential Information, lawfully received from a third party, approved for release, or required to be disclosed by law.

Third-Party Services

The services may interoperate with cloud providers, identity providers, browser stores, SaaS platforms, AI services, APIs, and other third-party services. EnforceLogix is not responsible for third-party services, customer contracts with third parties, third-party outages, changes to third-party APIs, or third-party processing outside EnforceLogix's control.

Disclaimers

Except as expressly stated in a signed agreement, the services are provided as-is and as-available. To the maximum extent permitted by law, EnforceLogix disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, error-free performance, vulnerability-free operation, and that all threats, policy violations, bypass attempts, or unauthorized access will be detected or prevented.

Customer assumes responsibility for results obtained from use of the services, conclusions drawn from reports, and actions taken based on service outputs. EnforceLogix is not liable for errors or omissions caused by customer instructions, scripts, data, integrations, policies, or configuration choices.

Indemnity

Customer will defend, indemnify, and hold harmless EnforceLogix and its affiliates, officers, employees, contractors, and agents from claims, losses, damages, liabilities, costs, and expenses arising from Customer Data, customer systems, customer policies, unlawful use, unauthorized monitoring, customer instructions, breach of these Terms, or customer violation of law or third-party rights.

Any EnforceLogix intellectual property indemnity, if applicable, must be expressly stated in a signed agreement. EnforceLogix has no indemnity obligation for claims arising from customer modifications, customer data, third-party services, unsupported use, use after notice, or combination with items not provided by EnforceLogix.

Limitation of Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, punitive, exemplary, or consequential damages, or for lost profits, lost revenue, lost goodwill, business interruption, loss or corruption of data, cost of substitute services, or pure economic loss.

Except for amounts owed, customer indemnity obligations, misuse of EnforceLogix intellectual property, unauthorized use, confidentiality breaches, or matters that cannot legally be limited, each party's aggregate liability arising out of or relating to the services is limited to the amounts paid or payable to EnforceLogix for the affected services during the 12 months before the event giving rise to the claim. Multiple claims do not expand this limit.

Suspension and Termination

EnforceLogix may suspend or terminate access immediately for nonpayment, suspected fraud, security risk, legal risk, sanctions or export concerns, service misuse, emergency maintenance, threat to the services or others, or material breach. Either party may terminate for material breach if the breach is not cured within 30 days after written notice, unless a shorter period is required for security or legal reasons.

Upon termination, all access rights end. Customer must stop using the services and software, remove deployed components as required, and pay all amounts owed. Provisions that by nature should survive will survive, including payment, confidentiality, intellectual property, privacy, security, disclaimers, indemnity, liability limits, and dispute terms.

Export, Sanctions, and Government Use

Customer will comply with applicable export control, sanctions, anti-corruption, and trade laws. Customer may not use, export, re-export, transfer, or provide access to the services in violation of those laws or for prohibited end uses.

General Terms

• Force majeure. Neither party is liable for delay or failure caused by events beyond reasonable control.
• Assignment. Customer may not assign these Terms without EnforceLogix's written consent. EnforceLogix may assign these Terms in connection with merger, acquisition, reorganization, sale of assets, or by operation of law.
• No waiver. A waiver must be written and does not waive future rights.
• Severability. If a provision is unenforceable, the remaining provisions remain in effect and the parties will replace the provision with an enforceable one that best matches the original intent.
• Entire agreement. These Terms, the Privacy Policy, the DPA where applicable, orders, and signed agreements are the entire agreement for their subject matter.
• No third-party beneficiaries. These Terms do not create rights for third parties except where expressly stated.

Governing Law and Venue

Unless otherwise stated in a signed agreement, these Terms are governed by the laws of the State of Florida, excluding conflict of law principles. The parties consent to exclusive jurisdiction and venue in the state or federal courts located in Florida with jurisdiction over EnforceLogix's principal place of business.

Contact

Questions regarding these Terms may be sent to legal@enforcelogix.com.